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gaines
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All credit for this deal goes to Malyshka on SlickDeals.net
The current SD thread can be found at:
http://slickdeals.net/forums/showthread.php?t=526998
ABSOLUTELY NO REFERRALS ALLOWED
To take part in the referral chain click HERE
New to SERO? Scroll down to 1: What is SERO
DO NOT ASK PHONE SPECIFIC RELATED QUESTIONS. THIS THREAD IS FOR SERO QUSTIONS ONLY!!
NOTE: Do NOT ask for multiple perks or multiple $50 discounts or BCC to several departments. Sprint seems to be getting stricter on this. After you had a corporate discount applied, DO NOT ask for any other perks or discounts. Chances are HIGH that your corporate discount will be taken away!
UPDATE:
inPhonics is no longer in charge of new SERO accounts. All new SERO accounts now go directly through Sprint Solutions. This is great news, as it extents your return and cancellation period to 30 days. You can now also exchange your phone directly at any Sprint Corporate store. SERO is NOT set to expire any time soon. Check the SERO page frequently for new promotions. AND YES, ALL ORDERING HAS TO HAPPEN OVER THE PHONE NOW!!!
You can most likely still get UNLIMITED FREE TEXT MESSAGES FOR THE LENGTH OF YOUR CONTRACT! If you sign up for a SERO plan and find you do not have this option, call 1-866-881-9571. (code sero#serosms)
1: WHAT IS SERO?
SERO is a heavily discounted plan for friends and family of Sprint employees. There are currently 3 different plans available:
(INDIVIDUAL PLANS ONLY):
- Sprint Employee Referral Offer 500 (minutes) for $30.00 per month
- Sprint Employee Referral Offer 1250 (minutes) for $49.99 per month
- Sprint Employee Referral Offer 2500 (minutes) for $99.99 per month
It will show up on your bill as a Fair and Flexible plan, and not as a SERO plan.
THERE ARE NO FAMILY PLANS ON SERO!!!!! THAT MEANS MINUTES CANNOT BE SHARED!!
2: WHAT IS INCLUDED WITH SERO?
- Unlimited Sprint Vision or Power Vision (Vision for Vision phones, Power Vision for Power Vision phones)
- Unlimited Mobile to Mobile
- Unlimited Sprint Picture Mail
- Unlimited Roaming
- Unlimited Nights & Weekends (either 6 or 7 PM, depending on when you started contract)
- Nationwide Long Distance
- Crystal Clear Calls
- Voice Mail
- Caller ID
- Call Waiting
- Numeric Paging
- Three-Way Calling
- Ready Link
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gaines
Administrator
Posts
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389
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Nashville, TN
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3: HOW MUCH LONGER WILL SERO BE AVAILABLE?
For now, new subscriptions for SERO is set to expire December 31, 2007 (though likely will be extended again).
4: HOW DO I SIGN UP FOR SERO?
There are three ways of doing this:
- The easiest way is to do it directly through the SERO website. Go to www.sprint.com/sero and use the following e-mail address : savings@sprintemi.com (TY Johhny G) or enternow@sprint.com. Yet another email that works for everyone is openaccess10@sprint.com. If these don't work for you, google an email address of a Sprint employee and see if it works. Google @mail.sprint.com or @sprint.com. Ajskhan (TY) found THIS link to an email addy that may work. A list of other emails HERE.
- You can also sign up for a regular plan in any Sprint store, and hope that a retention specialist is willing to convert it to a SERO plan for you. This is definitely the harder way of doing it, and takes persistence on your part to be able to pull it off. To talk to a retention specialist call Sprint (800-974-2221) and ask for retentions. Another #: 866-250-2221. DO NOT DO THIS AFTER BUYING A PHONE FROM BB, Amazon, CUSA, etc or you will get hit with a collections bill for the full price of the phone!
- For those of you who already are on Sprint: you can email Sprint eCare at ecare1@cc.sprintpcs.com and tell them you wanted to switch to SERO in store but they couldn't do in store and advised you to contact eCare with this code "#C SEROF&FEVDO$30.00". YMMV on this one (least effective way of trying to switch).
WHEN YOU ORDER A BLACKBERRY, YOU DO HAVE AN ADDITIONAL MONTHLY BB CHARGE (up to $40 monthly)!!
Various codes for invoice credit (mention these codes when ordering, YMMV):
50RWC40 ($50 invoice credit per line ordered) <------- 81% success rate
PWC50x ($50 invoice credit) <-------- 33% success rate
POWERUP/SAVE50 LINK ($50 invoice credit) <--------- 29% success rate (expires 6/17/07)
RWC50 ($50 off each phone purchased) <---------- 54% success rate
If you forgot to mention the code, email eCare and ask if they can still apply it. Or call 866-250-2221 and tell them you forgot to apply the code when you ordered. Example of email:
Dear Sprint,
I recently activated a Sprint account and just received a $50 coupon code, “SAVE50.” Could you please apply this to my account? Thank you very much for your assistance.
insert your name and phone number here
If you are a current Nextel subscriber (even if under contract) do the following (TY GitterDone):
- First, go ahead and order a new SERO account with a new number. Do NOT tell them you will be porting a number at this point
- Next, call Sprint (866-853-4491 number w/out a wait) and tell them you are bringing your number from Nextel, and they will ask for your new Sprint number and the Nextel number you are porting. Verify the account information and they will request the number from Nextel.
- It's that easy. In about 2 hours the switch will be activated and you will incur NO ETF from Nextel and the account will simply be closed from Nextel.
5: DO I HAVE TO SIGN A CONTRACT TO GET ON A SERO PLAN?
Yes, you have to sign a 2-year contract. There is no way around that.
6: IF I ALREADY AM A SPRINT CUSTOMER, CAN I CONVERT IT TO A SERO PLAN AND KEEP MY NUMBER?
Here is what Sprint has to say about that:
The Sprint Employee Referral Offer is for new customers only. However, existing Sprint customers who are out of contract and renewing a Two-year Subscriber Agreement are also eligible for this offer. Sprint Employees who are currently employee liable and receive the 23 percent discount are eligible to swap their plan by calling the Employee Accounts Group at (888) 876 8381.
Unfortunately, new Sprint customers are able to port their number from their existing carrier to Sprint when they sign into the plan but existing customers cannot port numbers from an existing Sprint account. Therefore, existing customers still in a subscriber agreement are required to activate a new line of service with a Two-year Agreement and are issued a brand new phone number. Furthermore, an existing customer may cancel the account early but a termination fee is required if the existing account is within the contract period.
An existing customer who has fulfilled the term agreement is treated like a brand new customer and is issued a brand new phone number.
Some have had success keeping their phone number by first porting it to a pre-paid phone, and then porting it back to their new SERO phone. Others have had some success with being persistent with customer care.
Another option is transfering the remainder of your contract on a website such as THIS one. More info on this HERE.
Many people have also been successful in getting their regular Sprint account converted to a SERO account (even while under contract). This takes persistence, and creativity. Remember, Sprint has absolutely nothing to lose by denying you. The trick is to find an excuse that gives Sprint the illusion that by denying you they will be out of something. What that something is, is up to you. Get creative here.
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GoogleMyName
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<pre>Here's the exact email that Sprint Sent me back after I asked a question about it just for anyone's future reference.</pre>
<pre> </pre>
<pre>Thank you for contacting Sprint. <br /><br />We have launched the Sprint Employee Referral Offer, also known as SERO. <br />Encourage your friends to switch to Sprint and give them a discount with your<br />employee benefit. <br /><br />SERO plan is limited to: <br /><br />- Sprint Employees (including Legacy Sprint and Legacy Nextel employees) <br />- Friends and Family of Sprint Employees (limited to a total of FIVE referral<br />activations) <br /><br />Eligibility Requirements of SERO plan:<br /><br />- Affiliates are not participating in this offer. You must be in a Sprint Market<br />to get the plan. <br />- Add-a-Phone is not eligible (cannot be shared with other subscriptions). <br />- Must sign up for or renew a Two-year Subscriber Agreement. <br /><br />Activation Details:<br /><br />Friends and Family Referral Activations (new activations only) <br /><br />- Employees can have up to five activation referrals in total across both the<br />CDMA and iDEN networks. The email address of the Sprint employee who is<br />referring the customer is required for employee verification. <br /><br />- All orders must be activated through the InPhonic web site which is located at<br />the following URL: <br /><br /><<a href=" ol('http://www.sprint.com/SERO');">http://www.sprint.com/SERO</a>><br /><br />Select handsets will be offered through the web site. <br /><br />- Inphonic will validate if the order meets the program requirements and credit<br />guidelines.<br /> <br />- Existing customers that want to switch to this plan are required to receive a<br />new phone number. Early Termination Fees apply if they are within the contract<br />period. <br /><br />- The Activation Fee will be automatically applied by back-end systems and will<br />appear directly under the activation fee on the bill.<br /><br />I appreciate you emailing us today.</pre>
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backs
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Worked great! I called them up and they switched me over to SERO even though i signed a new 2 year the day prior in store. Make sure you ask for the retentions group right off of the bat. Also, they said "we are technically not supposed to do this". This will save me around 600$ over 2 years!
Thanks for the post!
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rob17san
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What exactly do you have to say? Do you have to have an employee name and or Id or email address to get this plan? What is the retentions plan? I just signed up online, and then stumbled upon this site. Of Course! Anyhow, I have not even received my phone yet, let alone used it. Any tips for me when I call? What number is good? Anything will help!
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rob17san
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Also, under the sero plan, there was no options for data plans, nor "Use Phone As Modem" plan. I wanted to have the Power vision services. Are these included? I know the "phone as modem" plan was an extra $40 a month under a standard plan. If not included, Anyway to add them later? Thanks alot guys.
Rob
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blazin-asian
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rob17san said :
What exactly do you have to say? Do you have to have an employee name and or Id or email address to get this plan? What is the retentions plan? I just signed up online, and then stumbled upon this site. Of Course! Anyhow, I have not even received my phone yet, let alone used it. Any tips for me when I call? What number is good? Anything will help!
all you need to do is go to www.sprint.com/sero and enter email savings@sprintemi.com
call 1-888-882-4030 to talk to telesales and purchase your phone. make sure to be courteous. depending on your rep, they might offer a $25 credit which they use as a closing tool. the 6800 is only $299 - $100 MIR = $199 AR now.
mention code URANG to save an extra $50 too. you can always email ecare afterwards and ask to apply code SAVE50 for another $50 off. this might not work though.
thats about all i can suggest now. good luck!
BTW, how come when i click the referal link at the top it takes me to the main page? i wanna add my phone number to the list of referals. thanks.
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Tenny
Moderator
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196
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Sunnyvale, CA
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blazin-asian said :
rob17san said :
What exactly do you have to say? Do you have to have an employee name and or Id or email address to get this plan? What is the retentions plan? I just signed up online, and then stumbled upon this site. Of Course! Anyhow, I have not even received my phone yet, let alone used it. Any tips for me when I call? What number is good? Anything will help!
all you need to do is go to www.sprint.com/sero and enter email savings@sprintemi.com
call 1-888-882-4030 to talk to telesales and purchase your phone. make sure to be courteous. depending on your rep, they might offer a $25 credit which they use as a closing tool. the 6800 is only $299 - $100 MIR = $199 AR now.
mention code URANG to save an extra $50 too. you can always email ecare afterwards and ask to apply code SAVE50 for another $50 off. this might not work though.
thats about all i can suggest now. good luck!
BTW, how come when i click the referal link at the top ite
takes me to the main page? i wanna add my phone number to the list of referals. thanks.
Where do you see this $100 MIR? I just checked the site and didn't see anything about it?
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blazin-asian
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Tenny said :
blazin-asian said :
rob17san said :
What exactly do you have to say? Do you have to have an employee name and or Id or email address to get this plan? What is the retentions plan? I just signed up online, and then stumbled upon this site. Of Course! Anyhow, I have not even received my phone yet, let alone used it. Any tips for me when I call? What number is good? Anything will help!
all you need to do is go to www.sprint.com/sero and enter email savings@sprintemi.com
call 1-888-882-4030 to talk to telesales and purchase your phone. make sure to be courteous. depending on your rep, they might offer a $25 credit which they use as a closing tool. the 6800 is only $299 - $100 MIR = $199 AR now.
mention code URANG to save an extra $50 too. you can always email ecare afterwards and ask to apply code SAVE50 for another $50 off. this might not work though.
thats about all i can suggest now. good luck!
BTW, how come when i click the referal link at the top ite
takes me to the main page? i wanna add my phone number to the list of referals. thanks.
Where do you see this $100 MIR? I just checked the site and didn't see anything about it?
the rebate can be found here: http://www.sprintpcs.com/pages/MY7201-1750.pdf
on another note:
SERO is the best!! here are the credits that i got so far:
$110 mogul credit
$ 25 telesales credit
$ 50 SAVE50
$ 50 URANG
$ 5 switching to ebilling
im waiting for a reply about the 50YDC code. ~$240 in credits so far + 23% corporate discount! freakin awesome!
im set for the next 6 months!
EDIT: it seems that ecare has applied the URANG code TWICE!!
heres how i did it:
-emailed the first time about URANG and no reply
-emailed about $25 telesales credit and was given that credit, i replied in that email and told them i forgot to add URANG hoping that they would add it
-got 2 emails saying URANG worked so i got a total of $100 for URANG!
this is highly YMMV. dont ask me how to duplicate this. it was purely luck.
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teckn1caLity
Moderator
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269
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blazin-asian said :
rob17san said :
What exactly do you have to say? Do you have to have an employee name and or Id or email address to get this plan? What is the retentions plan? I just signed up online, and then stumbled upon this site. Of Course! Anyhow, I have not even received my phone yet, let alone used it. Any tips for me when I call? What number is good? Anything will help!
all you need to do is go to www.sprint.com/sero and enter email savings@sprintemi.com
call 1-888-882-4030 to talk to telesales and purchase your phone. make sure to be courteous. depending on your rep, they might offer a $25 credit which they use as a closing tool. the 6800 is only $299 - $100 MIR = $199 AR now.
mention code URANG to save an extra $50 too. you can always email ecare afterwards and ask to apply code SAVE50 for another $50 off. this might not work though.
thats about all i can suggest now. good luck!
BTW, how come when i click the referal link at the top it takes me to the main page? i wanna add my phone number to the list of referals. thanks.
I'm ordering my phone today over the phone. What do i have to do to get the best possible price. I could probably get them to switch me to a SERO plan and after i say i want a sero plan, do i tell them some codes/emails or what, im new to this sero stuff :[
edit : I'm on the sprint site and i entered the email ( savings@sprintemi.com ) and the price of the mogul shows 288.99$ and not 199.99$.
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